Dogan Jewelry Shipping Policy
Thank you for shopping with Dogan Jewelry! We strive to ensure that your shopping experience is seamless and enjoyable. Below are the details of our shipping policy:
1. Processing Time: All orders are processed within 1-3 business days. Please note that orders placed on weekends or holidays will be processed the next business day.
2. Shipping Methods and Delivery Times: We offer a variety of shipping options to meet your needs:
Delivery times may vary based on your location and the shipping method selected at checkout.
3. Shipping Rates: Shipping rates are calculated at checkout based on your location and selected shipping method. We offer free standard shipping on orders over $100 within the contiguous United States.
4. Tracking Your Order: Once your order has shipped, you will receive a confirmation email with tracking information. You can track your shipment on our website or through the carrier’s site.
5. International Shipping: We currently ship to select international destinations. Shipping costs and delivery times vary by location. Please note that customs duties and taxes may apply and are the responsibility of the customer.
6. Order Issues: If you encounter any issues with your order, including damage during shipping or delays, please contact our customer service team at doganjewelry@gmail.com within 48 hours of receiving your order.
7. Returns and Exchanges: For information on our return and exchange policy, please refer to our Returns Policy page.
Thank you for choosing Dogan Jewelry! We appreciate your business and are here to help with any questions you may have.